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Teamwork for Your Success.
These days, every organization talks about their team, but at NEP our team exists for only one thing - you. When we talk about loyalty and long-term service, we talk about what that means to your business.
And why should you care about employee longevity? Because 55% of our team members average more than 10 years of service with NEP, which means if you have a technical problem - they've probably seen it before. It also means that you can trust our representatives to learn your business and understand your individual needs.
Our account teams are strategically positioned with representation from four different work groups. Each group plays a unique role in ensuring your success from the beginning of the solution design phase to the end of the machine's life cycle.
1) Solution Representatives - lead the effort by partnering with you and keeping their eyes on your objectives to ensure on-target solution design.
2) Solution Engineers - apply their technical expertise to develop innovative solutions and offer real-time advancement ideas for your organization.
3) Service Technicians - implement solutions and possess a wealth of experience to fix mechanical and technical challenges to get your office back on track.
4) Administrative Representatives - sweat the details so you don't have to.
When you invest in a product from NEP, you purchase more than just a piece of equipment. You also buy the experience that stands behind it.
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